Ideas for a Better Life

Try this out. Find a quiet place. Get comfortable and relaxed. With pen and paper handy, Imagine that your annual salary is $5K. How do you feel and what are your thoughts? Now imagine that your salary is $25K. How do you feel and what are your thoughts? Now imagine that your salary is $50K.…

I just finished the book, Love is the Killer App by Tim Sanders. Sanders talks about love in the business world, lovecats, and bizmates. While I couldn’t always go with the language (and I’ve been out of Corporate America for several years), I could resonate with his main point. When we genuinely care about the…

"Please know that it’s never our intention to inconvenience our best customers." I wonder if customer service reps have been reading too many Dilbert comic strips. Scott Adams couldn’t have come up with a better line. This was part of an email that a friend of mine received from an airline, after her luggage had…

I attended a coaching workshop this past weekend where one of the themes was declaring our breakdowns—the place where we know we are incompetent. Everyone is incompetent in something. We don’t want to admit it. Especially me. I thrive on being competent. I’m proud to be competent. I abhor being incompetent. The instructor, Julio Olalla,…

I almost forgot. At 1:24pm local time today, I’ll be with a coaching client, throwing up my arms to the heavens, and laughing joyously. How do I know that? Today is Belly Laugh Day. I blogged about this previously and now the day is finally here. My chance to laugh out loud, for no reason…