How NOT to Become a Commodity
As a small biz owner, I’m always on the lookout for new services that help me run my business, inexpensively. I’m lucky in that the last ten years have yielded a bonanza for the consumer of long distance phone service,...
Ways to Play
Great article by Pat Kane, author of the book, Play Ethic, on the different categories of play. He points to five ways that businesses could be making use of play--to develop their talent pool, to be more adaptable to change,...
The CEO and The Monk
This month, I’m interviewing my friend, Kenny Moore, for the Leading With A Whole New Mind podcast. Kenny is the co-author of book, The CEO and the Monk. Kenny is a former monk, now in the HR department of one...
What Clinton Knows About Networking
Last month, I blogged about the book, the 4-Hour Work Week, by Timothy Ferriss. I also recommended the book in my monthly ezine. (If you are not on the list, sign up in the left menu bar, second box down...
Are You Working In or On Your Career?
Michael Gerber, the small business guru, and author of The E-Myth Revisited, has a favorite question: “Are you working in your business or on your business?” If you are doing the former, you are what Gerber calls “the technician,” the...
Lego Serious Play
For a truly whole brain approach to working with teams, read this article in the Atlanta Journal-Constitution on LEGO SERIOUS PLAY, a problem-solving and communications methodology. I've been using LEGO SERIOUS PLAY with teams for the last few years, with...
Delighting the Customer
A friend of mine bought a new car from a dealer showroom. He asked the floor manager for a bottom line price that included everything, including trade-in of his old car. The final price to take the car home. My...
Better Labels
Researcher, Michael Wolf, an assistant professor of preventive medicine at Northwestern University, is working on the design of presciption bottle labels. His big question, "Why are we not phrasing things properly on bottles?" points to a pragmatism that most of...